Good to know
Frequently asked questions.
Is the logo really engraved on every product?
Yes — our dog-and-laurel mark is engraved, debossed or pressed into every piece, from leather and steel to stoneware. See it up close on any product page.
How do I choose the right size?
See our Sizing Guide, or measure your dog's neck, chest or length and compare to the charts.
What are your products made from?
Premium, dog-safe materials — food-safe stoneware, full-grain leather, brushed brass, plush recycled fills, FSC oak and plant-based grooming. See Materials & Care.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $50.
What's your return policy?
A 30-day happiness guarantee — if you're not satisfied, we'll make it right. See Returns.
How should I care for my pieces?
Care details are on each product page and on our Materials & Care page.